Identifying Power Users
But gut feelings aren't good enough. Let's look at how to identify them systematically through data.
The SQL queries we'll explore are intentionally generic - they'll work with any product that tracks user actions. Just replace the table and column names with your own, and you'll have a foundation for identifying your power users.
ο»ΏThe query breaks down into three main components that build upon each other:ο»Ώ
Let's break down each part.
First, we identify active workspaces in the system:
This creates a clean dataset of active workspaces by:
- Filtering out empty or invalid URLs
- Excluding temporary workspaces
- Only including active statuses
- Maintaining creation date order
Next, we analyze team-level engagement:
This builds a activity profile for each team by:
- Counting total activities
- Tracking recent (30-day) activities
- Focusing on key actions that indicate engagement
Finally, we identify the most active user in each team:
This identifies power users by:
- Counting activities per user within each team
- Ranking users by activity level within their team
- Selecting the top user from each team
- Ensuring both users and teams are active
The system defines power users based on several key principles:
- Activity Level
- Raw count of meaningful actions
- Recent activity (last 30 days)
- Consistency of engagement
- Team Context
- Activities relative to team size
- Comparison within team rather than globally
- Role in workspace management
- Data Quality
- Only considering active users
- Filtering out temporary or test data
- Focusing on meaningful actions
ο»Ώ
ο»Ώ