Content Strategy

1min

Starting out a documentation project can be overwhelming, but the process can be broken down into:
👂
﻿Audience Analysis﻿
Defining the audience needs.
🕵️‍♀️
﻿Research  
Understanding the to
✍️
﻿Writing﻿
Writing the actual documentation, while following a few basic principles.
🧐
﻿Reviewing﻿
Checking the content of the documentation to make sure it's accurate.
🧪
﻿Testing﻿
Checking the technical integrity of the documentation.
🚀
﻿Delivering﻿
Making the documentation available to end-users.
In a documentation context, a project doesn't have to be something big, like an entire help system. The principles apply even when you are just making small updates to a legacy documentation set.
The next sections
dive deeper 
into each topic.
﻿

🤔

Have a question?

Our super-smart AI,knowledgeable support team and an awesome community will get you an answer in a flash.

To ask a question or participate in discussions, you'll need to authenticate first.

﻿

Information Architecture

Audience Analysis